SCHMIDT Carcassonne

Quality, professional service. 5 star. We first visited at the end of 2020, having first browsed round a few other kitchen shops nearby, but at the others had less than positive reception. When we walked into Schmidt, we were greeted warmly by Alain Dumont who was immediately receptive to our needs. He was extremely knowledgeable about the products and gave us time to look at choices, and gave us lots of ideas. We returned a few weeks later to finalise design and choices and place an order. We were kept updated regularly throughout the whole process. The kitchen fitter was prompt, friendly and worked very hard. We were amazed how quickly he was able to install the kitchen on his own. Any small issues during installation were dealt with promptly. Alain called me a few times during the process to ensure we had no concerns. We have had only a few minor issues in the first year since our kitchen was installed (one due to the extractor fan (a design fault of the machine and not the fault of Schmidt), and the other an accidental breakage of a hinged cupboard (again, not the fault of Schmidt!) and on both occasions I have been able to email Alain directly, and either he, or one of his colleagues has responded promptly and our issues have been resolved as quickly as possible. On one occasion Alain even delivered an item to my workplace when he was in the area. This week, we went into the store to collect some replacement hinges for the broken cupboard which were given to us for free (even though the breakage was our fault/accidental), and Alain made us a coffee and showed us how to repair the cupboard on a demonstrator kitchen. Yes, Schmidt kitchens are not the cheapest out there, but you get what you pay for. The quality of the kitchens, and above all, the quality of the service we received has been exceptional. Given the build quality of the kitchen, I expect it will be a long time before we need another one, so we hopefully won’t need to use Schmidt again soon, but I would have no hesitation in recommending Schmidt Carcassonne to anyone.

Source : Google

Very happy with my kitchen, the staff is very responsive and helpful!

Source : Google

First class service, my kitchen expertly designed and installed.

Source : Google

J’ai sollicité Schmidt pour la réalisation d’un comptoir d’accueil destiné à mon restaurant, après avoir rencontré des difficultés avec une autre entreprise. Leur réactivité a été exemplaire : dès le lendemain (un samedi), j’ai eu un rendez-vous téléphonique pour échanger sur la conception, et dès le mardi suivant, je recevais mes plans. Finalement, nous n’avons pas pu poursuivre le projet car la situation s’est débloquée de notre côté. Je tiens toutefois à remercier Pierre pour son écoute et sa réactivité face à mon urgence. Je recommande vivement leurs services.

Source : Google

Ayant choisi SCHMIDT Carcassonne grâce aux avis Google, je suis ravie de notre choix. Super accueil, plus précisément par Mme MAILLOT Estelle avec qui nous avons travaillé pour l’aboutissement de notre cuisine. À l’écoute, professionnelle et réactive; Nous sommes ravis du résultat à la hauteur de nos attentes. Je vous conseille sans hésiter cette entreprise pour vos projets cuisine !

Source : Google

Excellente expérience avec Schmith Carcassonne ! Une équipe à l’écoute, professionnelle et réactive. Notre cuisine est magnifique, bien pensée et de très bonne qualité. Du conseil à la pose, tout a été parfait. Nous recommandons sans hésiter.

Source : Google

Excellent sur toute la ligne! Estelle a fait preuve d'une grande patience avec nous jusqu'à trouver la cuisine idéale pour nous!🤩👌🏻 Le poseur a lui aussi été exceptionnel ! Nous sommes absolument ravis de notre investissement et recommandons l'équipe Schmidt de Carcassonne les yeux fermés ! Merciiiii!

Source : Google